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Reservations and Deposits
A $400/person deposit is required at the time of booking. Deposits may be made by check, money order or Visa/Mastercard (American Express and Discover incur a 3% processing fee). Receipt of the initial deposit signifies acceptance of our complete Terms and Conditions. Individual departures and trip capacity are strictly limited by the managing agency. Cancelling your trip will incur cancellation fees because holding spots for you means we are likely turning others away who would like to book the trip. Final payment is due 90 days prior to departure. Accounts on which final payment has not been received 80 days prior to the departure date will be cancelled without exception.
Cancellations and Refunds
Your deposit is fully refundable for 7 days after you book when you submit a deposit 7 days or more prior to the final payment due date.
If you must cancel your reservation after the rescission period described above, your cancellation fee will be determined according to the schedule below. We do not make exceptions to the cancellation policy for any reason, including weather, wildfire, terrorism, civil unrest or personal emergencies. There is no refund for arriving late or leaving a trip early.
| Date of Cancellation | Cancellation Fee |
| 180 or more days prior to your trip | $50 per person |
| 179 – 90 days prior to your trip | $100 per person |
| 89 – 60 days prior to your trip | $400 per person, balance available as a limited-time trip credit |
| 59 days or less prior to your trip | Full Fare |
Please note that different deposit/cancellation policies may apply for charter groups. Refer to the group organizer’s confirmation e-mail for details.
